Expanding Horizons:
Strategies for Franchise Business Growth and Innovation
CFE - 88 Points
Members $95 | Non-Members $145
This course aims to empower franchisees to unlock new avenues of expansion and seize untapped market opportunities. Whether you're considering scaling up from a 'man in a van' to a full retail operation, transitioning from a single unit to a multi unit franchisee business, or embracing cutting-edge product and service innovations, this course equips you with the strategic tools and insights to navigate the complexities of business expansion with confidence and clarity.
Who Should Participate?
Franchisees wanting to expand and grow for example from ‘man in a van’ to full retail or from single unit to multi-unit or by adopting new product and service innovations offered by the franchisor.
Why Participate?
Participating in this interactive virtual workshop will empower you to confidently navigate the complexities of business expansion within your franchise business. Whether you're scaling up your operations, transitioning to multi-unit ownership, or embracing new product and service innovations, this course provides the strategic insights and practical tools needed to unlock growth opportunities. By the end of the program, you'll be equipped with a tailored roadmap for sustainable expansion, ensuring your franchise is poised for success in an ever-evolving market.
How Is It Delivered?
This live interactive webinar is facilitated in four, 40 minute biweekly virtual sessions with preparation activities before each session to incorporate action and accountability.
What Will I Learn?
Throughout this comprehensive program, participants will engage in a series of interactive sessions, practical exercises, and expert-led discussions to:
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Investigate Expansion Opportunities: Explore diverse business expansion opportunities within your franchise system, including market analysis, demographic trends, and competitive landscapes, to identify untapped growth potential.
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Assess Market Potential: Gain the skills to assess market demand and customer preferences, enabling you to make informed decisions about expansion strategies and target markets.
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Plan Finances for Expansion: Learn how to develop comprehensive financial plans and projections for expansion, including budgeting, financing options, and risk management strategies to ensure financial viability and sustainability.
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Develop a Business Expansion Plan: Acquire the skills to develop a customised business expansion plan tailored to your franchise's unique goals, resources, and market dynamics, encompassing strategic objectives, timelines, resource allocation, and performance metrics.
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Navigate Regulatory and Legal Considerations: Learn to navigate the regulatory and legal landscape associated with business expansion, including franchisor requirements, compliance obligations, and contractual agreements, to mitigate risks and ensure compliance.
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Leverage Innovation for Growth: Explore innovative product and service offerings, technological advancements, and emerging trends within your industry, to differentiate your franchise and drive competitive advantage in the marketplace.
By the conclusion of "Expanding Horizons," participants will depart equipped with a comprehensive roadmap for franchise growth and innovation, ready to implement strategic initiatives, mobilise resources, and drive sustainable expansion. Join us on this transformative journey and unlock the full potential of your franchise business.
Dates & Times:
Dates: TBA Tuesdays and Thursdays
Time: 12:00pm to 12:40pm EST
Who Leads The Program?

Jan Timms is a successful businesswoman and well-known franchising expert with extensive practical experience in sales, marketing, and learning and development.
Jan is a well-known figure in the franchise sector, holding a PhD in franchising success factors, a Master of Management, a Graduate Diploma in Learning and Development (L&D), a Diploma of Marketing, and a Diploma of Franchising.
Jan's dedication to the franchise community extends beyond her research and publications. Jan is an expert in the development of systems and processes that are supported by evidence for the purpose of achieving success in franchising.​
​Testimonials:
Andrew Bryant,
Network Strategy Manager,
Bridgestone Australia Ltd
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“The Franchising Success Formula” program hit the mark. This should be on the list of essential programs for all Franchisors, particularly those starting out, seeking to improve, and/or wanting a deeper understanding of the formula to apply if success is the desired outcome.”
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Rob Dallimore
Managing Director
Worldwide… more than just print
“After implementing this program our franchise partners increased revenue by 25% in the subsequent six month period. This resulted in thousands of dollars in additional revenue for us.”
John Post
L&D Manager
Kwik Kopy
“Participation in our franchisee performance groups improved and our franchisees became more engaged. We went from 37% participation to over 80%, and the participating franchisees outperform those not involved by a mile.”
Nick Hughes, Australian Partner, Franchise Peer Performance Groups
"I was fortunate to be able to read a copy of Jan's book in late 2022. It's an insightful, clearly structured and valuable tool for any aspiring or existing franchisor to put to use.
The more I read, the more I knew I wanted the opportunity to speak with Jan, do an interview and share that more broadly within my network. In our discussion, Jan clearly articulated key learnings from her research and some targeted insights that are laid out in her book for franchisors.
For those folks who were listening and gave me feedback later, the concepts and actions required (actually that are maybe demanded!) by the Silent Killers of Franchising Jan has identified are clear!
Great reading and great to listen to Jan's wisdom."