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Mastering the Art of Replication: Get the Right People Onboard & Keep Them Thriving

CFE - 245 Points

Your most valuable assets are not the people involved in your franchise system. Your most valuable assets are the right people! These are your bright stars, and you need the best stars throughout all aspects of your network. This includes all the people involved in your franchising network, not just franchisee partners and their team but also all members of the franchisor team, your supplier partners and the clients of your franchise brand.

If you are an established franchise system you may already have a robust new franchisee selection process, but do you have a star replication system in place? Join this masterclass program to work through a systematic approach for selecting and replicating stars.

Who Should Participate?

Franchisor executives from established or emerging franchise systems interested in selecting and replicating high calibre franchisee partners and team members will benefit greatly from participating in this program. This includes senior leaders, heads of departments, field support teams and people responsible for managing suppliers.

Why Participate?

Participating in Mastering the Art of Replication: Get the Right People Onboard & Keep Them Thriving, gives you the tools and strategies to ensure that every member of your franchise network is a top performer. By learning how to systematically select and replicate the right people—your "bright stars"—you’ll enhance the overall quality and success of your franchise system. This masterclass not only helps you attract high-calibre franchisee partners and team members but also equips you with the skills to maintain and maximise their performance. If you want to build a network where every player contributes to your brand's success, this masterclass is essential.

How Is It Delivered?

The program has been developed to provide an action based blended learning experience incorporating reading materials, eLearning sessions, interactive group coaching sessions, personal workbook activities, action planning and one to one mentoring to support implementation and accountability.

What Will I Learn?

When you tackle Mastering the Art of Replication: Get the Right People Onboard & Keep Them Thriving, you will learn how to create star builders so that you can replicate the high performing shining stars in your franchise system. Ultimately, star builders will be created for all the players associated with your franchise system which includes franchisee partners, franchise team members and the franchisor team as well as supplier partners and customers.

You will use the star builders to develop or enhance your new franchisee partner and new employee selection systems as well as a selection system for new supplier partners and a system for turning customers into maximised clients and advocates for your brand.

You also use the star builders to develop or enhance performance maximisation systems for motivating and rewarding current franchisees, franchise team members, the franchisor team, suppliers and customers and finally we will help you to develop strategies to get your dull and burnt out stars to shine more brightly.

Who Leads The Program?

Jan Timms is a successful businesswoman and well-known franchising expert with extensive practical experience in sales, marketing, and learning and development.

Jan is a well-known figure in the franchise sector, holding a PhD in franchising success factors, a Master of Management, a Graduate Diploma in Learning and Development (L&D), a Diploma of Marketing, and a Diploma of Franchising.

Jan's dedication to the franchise community extends beyond her research and publications. Jan is an expert in the development of systems and processes that are supported by evidence for the purpose of achieving success in franchising.​

Investment?

$375 (FCA members), $475 (non-members)

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10% discount applies if you enrol more than one person from your franchise system. In fact, this is much encouraged to fully benefit from the program as it is good to have several people working together on the change initiatives.

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Testimonials:​

Andrew Bryant,

Network Strategy Manager,

Bridgestone Australia Ltd

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“The Franchising Success Formula” program hit the mark. This should be on the list of essential programs for all Franchisors, particularly those starting out, seeking to improve, and/or wanting a deeper understanding of the formula to apply if success is the desired outcome.”
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Rob Dallimore

Managing Director

Worldwide… more than just print

“After implementing this program our franchise partners increased revenue by 25% in the subsequent six month period. This resulted in thousands of dollars in additional revenue for us.”

John Post

L&D Manager

Kwik Kopy

“Participation in our franchisee performance groups improved and our franchisees became more engaged. We went from 37% participation to over 80%, and the participating franchisees outperform those not involved by a mile.”

Nick Hughes, Australian Partner, Franchise Peer Performance Groups

 

"I was fortunate to be able to read a copy of Jan's book in late 2022. It's an insightful, clearly structured and valuable tool for any aspiring or existing franchisor to put to use. 
The more I read, the more I knew I wanted the opportunity to speak with Jan, do an interview and share that more broadly within my network. In our discussion, Jan clearly articulated key learnings from her research and some targeted insights that are laid out in her book for franchisors.
For those folks who were listening and gave me feedback later, the concepts and actions required (actually that are maybe demanded!) by the Silent Killers of Franchising Jan has identified are clear! 
Great reading and great to listen to Jan's wisdom."

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