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As one of Australia’s leading franchising experts, Jan gives franchisors a peek into a powerful model for success in franchising by sharing what the strongest, most successful franchise systems in the world do, that ordinary, lower performing systems don’t. More importantly, she provides powerful strategies to develop wealthy, successful franchisee partners and achieve unstoppable success momentum to future proof any franchise system.
Jan's Speaker Kit is now available
Adding Value to Franchising Events and Forums
Presentation Topics To Drive Success in Franchising
Invite Jan to speak live at your event or virtually or invite her to do a Podcast interview for your audience. Download her speaker kit to learn about her signature presentations and connect with her to discuss your specific needs.
Achieve Extraordinary Results in Franchising
60-90 min keynote or shorter 20-30 min presentation
The success of any franchise system depends on it its ability to develop wealthy successful franchisee partners. This is what drives their economic engine.There are 12 silent killer traps that lurk in franchise systems and hold back success. But implementing Jan's evidenced-based model will prevent the silent killers from causing harm and enable you to reach the great heights of the world's most successful franchise systems.
Engage and Turn Your Knowledge Creation Engine Cogs
20-30 min presentation or longer interactive workshop
The capacity of a franchisor to capture and transfer knowledge, and the ability of franchisees to learn and apply that know-how on the job, are critical success factors for competitive advantage and sustainability and provide the momentum for achieving success in franchising.
Create Optimal Conditions for Culture & Communication
20-30 min presentation or longer interactive workshop
This involves engaging franchisee partners in an interdependent franchise relationship that achieves commitment and high levels of participation and engagement in strategies and initiatives.
Franchisors need to create the right culture and structure, have an insatiable appetite for seeking out knowledge and use balanced rather than coercive power. Then match these conditions with a collaborative communication strategy. These conditions will drive improved business performance.
High Calibre Field Support In Five Steps
20-30 min presentation or longer interactive workshop
Field support is a challenging area for franchise systems and having high-calibre field Support is an essential element of success in franchising. Your field support team are star enablers. They deliver know-how to your franchisees through coaching and ad-hoc training when required. They identify when the franchisees and their team members need a fuel top-up. They gather and share know-how, but a systematised approach to field support is needed to achieve optimal results.
Get Bright Stars into Your System
20-30 min presentation or longer interactive workshop
Your most valuable assets are not the people involved in your franchise system. Your most valuable assets are the right people. This session walks through how to identify, attract, develop & replicate franchising superstars so that you have the right people throughout all aspects of your network.
Build a Learning Transfer Station to Fuel Up Your Stars
20-30 min presentation or longer interactive workshop
Training is what the trainer delivers. Learning is what the training participant receives. Training without learning is useless and learning without the transfer of learned behaviours to on-the-job action is a failure. Discover how to transform your training function into a learning transfer station.
A Formula for Boosting Franchisee Partner Success
60-90 min keynote or shorter 20-30 min presentation
Get your franchisee partners behind your success formula voyage and appreciate the actions that you have taken and are planning. Inspire and motivate them to embrace the 5 Star Business Boost system and skyrocket to greater levels of success.
Embracing a Proactive Sales Culture
60-90 min keynote or shorter 20-30 min presentation
National marketing can do a great job generating leads and enquiries but unless franchisee partners are skilled and proactive at sales, many of the leads just go cold. Inspire and motivate operationally focused reactive order takers to embrace a proactive sales culture
Client Testimonials
Jan is a great presenter. The session at Kwik Kopy was very well received and more importantly very valuable.
John Sexton, Chief Operating Officer, Kwik Kopy Australia
“Jan is an accomplished, impactful speaker and very knowledgeable about her subject matter. Definitely recommended! Her engaging content and passionate delivery win her fan’s for life.”
Rob Dallimore, MD, Worldwide… more than just print
“Jan is an enthusiastic presenter who really understands the dynamics of franchising based on her in depth research and lots of hands on franchising experience.”
Greg Nathan, Founder, Franchise Relationships Institute
I was fortunate to be able to read a copy of Jan's book in late 2022. It's an insightful, clearly structured and valuable tool for any aspiring or existing franchisor to put to use.
The more I read, the more I knew I wanted the opportunity to speak with Jan, do an interview and share that more broadly within my network. In our discussion Jan clearly articulated key learnings from her research and some targeted insights that are laid out in her book for franchisors.
For those folks who were listening and gave me feedback later, the concepts and actions required (actually that are maybe demanded!) by the silent killers Jan has identified are clear!
Great reading and great to listen to Jan's wisdom."
Nick Hughes, Australian Partner, Franchise Peer Performance Groups
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